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The responsible person for the premises (usually the employer, owner or occupier) needs to carry out this assessment or appoint a competent person to carry it out on their behalf.
Find Out MoreThe Management of Health and Safety Regulations 1999 require a health and safety risk assessment to be conducted on a regular basis in order to ensure that the health and safety of residents and visitors...
Find Out MoreIn the early hours of Monday 25 May 2026, emergency services received calls reporting a fire at the Ibis Centro hotel in central Málaga, Spain. Flames had broken out in Le Grand Café on the ground floor and spread rapidly upward through the building. Over 100 guests were evacuated in the middle of the night as thick smoke filled the corridors. What followed was a 17-hour battle for firefighters, with the blaze reigniting in the afternoon and ultimately gutting approximately 70% of the building — leaving it at risk of total structural collapse.
Thankfully, no guests or staff lost their lives. But the incident raises urgent questions that every hotel owner and manager in the UK — and beyond — must ask themselves: Is our building truly prepared? And do we have a fire risk assessment that is genuinely fit for purpose?
In England and Wales, hotels are subject to the Regulatory Reform (Fire Safety) Order 2005 (RRO). Under this legislation, the Responsible Person — typically the owner, employer, or managing agent — has a legal duty to:
Failure to comply is a criminal offence. But beyond the legal obligation, the moral case is simple: guests sleep in your building, often in unfamiliar surroundings, trusting you to keep them safe.
A fire risk assessment is not a tick-box exercise or a generic template downloaded from the internet. For a hotel, it must be a thorough, site-specific document that reflects the real risks within your premises. A competent assessor will examine:
Every potential source of ignition must be identified — kitchens, laundries, electrical plant rooms, bar and restaurant areas, guest smoking areas, and maintenance workshops. In the Málaga fire, the blaze started in a ground-floor café, a reminder that food and beverage areas carry significant fire load that must be carefully managed.
The Málaga fire spread with alarming speed, with firefighters reporting that the building's construction — including iron beams, timber elements and acoustic insulation materials — actively accelerated the flames and created hidden pockets of fire within walls and ceilings. Your fire risk assessment must examine how your building is constructed, identify materials that could contribute to rapid fire spread, and ensure that appropriate compartmentation is maintained and not compromised by poorly managed refurbishments or building works.
Hotels present unique life safety challenges. Guests are:
Your assessment must ensure that escape routes are adequate in number, clearly signed, free from obstruction at all times, and appropriately lit — including emergency lighting that functions on power failure. Personal Emergency Evacuation Plans (PEEPs) must be considered for guests or staff with mobility or sensory impairments.
Early detection is critical in hotels. A suitable automatic fire detection and alarm system — appropriately designed for the size and layout of your premises — can mean the difference between a successful evacuation and a tragedy. The assessment should ensure the system is correctly categorised, regularly tested, and that staff know how to respond when it activates.
First-response firefighting equipment, including fire extinguishers and hose reels, must be correctly sited, maintained, and understood by staff. Larger hotels should consider whether an automatic suppression system (sprinklers) is appropriate or required. Had suppression systems been present in Málaga, the outcome for the building — and potentially for life safety — could have been very different.
A fire risk assessment is only as good as the people who implement it. Hotel staff work shifts, and many may be agency or seasonal workers unfamiliar with the property. Your assessment must consider:
A fire risk assessment is a living document. It must be reviewed regularly and whenever there is:
Unlike offices or retail premises, hotels are occupied 24 hours a day, every day of the year. This places additional demands on fire safety management. Night-time staffing levels are typically reduced, yet the risk of a fire going undetected while guests sleep is at its highest. Your assessment must reflect this reality, and your procedures must be robust enough to function effectively at 2am as well as 2pm.
The Málaga Ibis fire is, fortunately, not a story of fatalities. But history shows us how quickly hotel fires can become catastrophic when fire safety measures are inadequate. The 2025 Kartalkaya ski hotel fire in Turkey claimed dozens of lives — a tragedy that investigators attributed in part to the absence of working smoke detectors, automatic sprinklers, functioning fire alarms, and emergency exit lighting. Guests were left navigating smoke-filled corridors in complete darkness.
These are not distant, isolated events. They are reminders of what can happen when fire safety is treated as an afterthought.
The RRO requires that where a Responsible Person does not have the competence to carry out a fire risk assessment themselves, they must appoint a competent person to do so. In a hotel setting, this almost always means engaging a qualified, experienced fire risk assessor.
When selecting an assessor, look for:
? A current, site-specific fire risk assessment carried out by a competent person
? All significant findings actioned and documented
? Appropriate fire detection and alarm system — tested regularly
? Escape routes clear, signed, and lit at all times
? Staff trained and fire drills completed
? Fire emergency plan documented and communicated
? PEEPs in place for vulnerable guests and staff
? Suppression and firefighting equipment maintained
? Assessment reviewed regularly and after any significant change
The guests who checked into the Ibis Centro in Málaga that Sunday evening had no idea that by 1:30am they would be evacuating into the street in the middle of the night. Your guests have no idea either. But as the Responsible Person for your premises, you have both the legal duty and the moral responsibility to ensure that if the worst happens, everything that could have been done to protect them has been done.
A suitable and sufficient fire risk assessment is not a cost — it is an investment in the safety of every person who walks through your door.
If you would like advice on commissioning a fire risk assessment for your hotel or hospitality premises, or if you have concerns about your current fire safety arrangements, please contact us for expert guidance Contact Us - Whale Fire
To date, Whale Fire have carried out fire safety risk assessments at a number of our premises in central London and also at Gatwick, Southend and Bristol Airports. Richard provides us with a prompt, reliable and efficient service and I would be happy to recommend his services.
MoneyCorp - Ian Silverstone - Facilities & Premises Manager
Whale Fire completed a fire risk assessment and extinguisher installation on our training centre in Southwark. I found their service to be prompt and efficient as well as aware of the needs and restrictions of our site. They were quick to respond to our needs, despite delays from our end, the service was friendly throughout and they replaced only the necessary equipment. The risk assessment itself was detailed and has formed a large part of our on going risk assessments for the site. Construction Youth Trust will unquestionably use Whale Fire again.
Construction Youth Trust - George Dunstall - London & South East Manager
We used Whale Fire for our Fire Risk Assessment and their service was excellent. They took time to understand our business and explained the reasoning behind their recommendations. We will be using Whale Fire again and highly recommend them.
Alfra TV – Helen
Whale Fire Ltd has provided EastendHomes Ltd with a comprehensive batch of Fire Risk Assessments. Each assessment is unique and is site specific. Whale Fire Ltd has worked tirelessly to work within our deadlines offering valuable critic on document layout and fire safety matters. The Fire Risk Assessments are evaluated by our scrutiny panel – which we receive positive feedback. I feel Richard (Whale) is always there to discuss and advise on any matters relating to the Fire Risk Assessments and other fire related issues. His service has been professional and supportive. We are committed to ensure our residents are safe, and that we comply to the RRO(FS) 2005, and with Whale Fire's assistance this is being achieved.
East End Homes (Tower Hamlets) - Keiron Carroll - Housing Officer
We called Whale Fire after having used them for some Fire risk assessments to look at aspects of our testing and extinguishers and found them very professional and helpful with information on Fire alarms and how to test call points etc.
I would recommend them anytime.
Mark Rudling H&S Manager Wilcomatic.
The service from Whale Fire was professional, efficient and thorough. Great value for money for a well qualified and high quality Fire Risk Assessment. Our needs and considerations were taken into account and the assessor conducted a detailed and fair survey without disrupting the day-to-day work of the office. Highly recommended as a professional company.
Amy Johnson - Spectrum Enforcement Support Officer - Ofcom
I required the services of a professional assessor for a fire risk assessment on a new property for use as my private fitness facility. Richard was the first personal to contact me and his professionalism right from the start was excellent. He assisted me step by step through the process and has answered all questions relating to the procedure. Extremely professional - Thank you
Joel – Performance 18 Gym - NW London
Whale Fire are currently carrying out fire risk assessments across our residential portfolio. The reports are all site specific, easy to read and provide clear recommendations when further action is required. Richard (Whale) is both friendly and professional, and always happy to provide further advice when needed. I would not hesitate to recommend his company - they provide clarity and reassurance in a potential minefield for residential landlords.
Anna Nicholls - Marston Properties
We are extremely happy with the service provided by Whale Fire, and in particular the Fire Risk Assessment we were presented with. The service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level. We requested our Assessment at very short notice and Whale Fire were more than happy to fulfil our request and presented us with an exceptional report which was detailed and clear to understand. We would highly recommend Whale Fire and will be using their services in future".
Stacey – Scaffold UK Limited
Whale Fire were bought in to do a fire risk assessment on our new warehouse. The gentleman that visited our site was professional and most importantly very informative in everything he was explaining.
This helped greatly in guiding us in taking step to ensure our workers are safe. 10/10 - Would use again. Thank you for all the help Richard.
Luke